Frequently Asked Questions

Our software, Discover, monitors over half a trillion digital artefacts revealed by hacking communities and also the wider web. Protect is linked to Discover and does a specific job.

When you register with Protect you'll enter your personal email address. On a daily basis this is matched against any instances of your email address found within Discover. The results of those scans are then delivered within Protect.

If your email address is found, you'll receive a notification email so you can visit Protect where you'll find easy to follow suggested remedial action. You are free to implement what action you choose.

Protect stands apart in the industry.

It is built and managed by XCyber®, an independent UK company founded by a team with over 300 years combined experience at the operational end of UK Government, defence and intelligence. The systems and technologies we’ve built keep Protect at the forefront of the industry, which in turn help you to be on the front foot in mitigating your own risk.

Yes. You are only asked to input your email address, which we then use to scan the internet for your data. If you wish to stop the scanning at any time, you simply have to remove your email address. Historic alerts are available for you to view.

We implement the very latest security and privacy protocols to ensure our database is as robust as it can be. Furthermore, we will never sell to, or share your data with, any third party.

Protect is part of a range of solutions that we, XCyber®, have built, own and manage.

XCyber® is an independent UK company founded by a team with over 300 years combined experience at the operational end of UK Government, defence and intelligence. Our team of experts are pioneers in cyber operations and intelligence, with an extensive background working for government agencies at the forefront of cyber security. We deliver state-grade intelligence and data security services for public and private organisations across the world.

Protect is available to individuals if their employer has registered as a Protect Business Customer. It is up to your employer as to how they make Protect available to its employees.

When you then register to use Protect you will not need to enter any payment details. 

Read our Terms and Conditions for more information.

Protect is exclusively available to individuals if their employer is a Protect Business Customer and makes Protect available to its employees.

Very little. As Protect is focused on your personal information, you’ll need to enter the personal email address that you want to be included in our daily scans.

This email will then be validated where you will have to show that you control the email inbox by confirming receipt and clicking on a validation link.

No. Currently Protect will scan for a single email address that you have saved within your Protect account dashboard.

As Protect is currently only available as part of an organisations’ Employee Benefits offering, you won’t be able to register for an individual account if your employer has not subscribed to Protect. 

We’d love to have your employer on board, so please share information about Protect with the relevant person(s) in your organisation - this might be your line manager, HR department or Employee Benefits team. 

By all means contact our Client Account Team at sales@discover-protect.com if you’d like us to introduce Protect to your organisation. Just let us know who we should contact on your behalf.

When you register and confirm the email address provided is yours, you will then be notified by email when your email is found in any scans.

Protect continually scans the internet.

If your personal information is found you will receive a notification usually within minutes of its discovery. This will be sent as an email from alerts@discover-protect.com

Simply log in to your Protect account where you will be able to see:

1. What personal data has been found.
2. What remedial action you may wish to take, provided in easy to follow steps.

Protect doesn’t implement any remedial measures on your behalf. It is down to your discretion what action you take.

We have made Protect very easy to use. The suggestions are presented in simple steps. However, some problems may require additional professional help. We suggest you take your device to a trusted computer support team and show them your Protect alerts. They can then guide you through them and assist with mitigation.

No. We take your privacy extremely seriously. 

Nobody else, including your employer, will see your personal details, any details of where your data has been found or whether you took any action.